Privacy Policy

Last updated: June 21, 2026

Narrative Hall (“Narrative Hall,” “we,” “us,” or “our”) respects your privacy. This policy explains what we collect when you visit or buy from narrativehall.com, how we use it, and the choices you have.

Information We Collect

Information you give us when you make a purchase, create an account, sign up for our emails, or contact us — such as your name, email address, billing details, and any message you send.

Information collected automatically as you browse — such as your IP address, browser and device type, pages viewed, and referring links. We collect this through cookies and similar technologies.

How We Use Your Information

  • Process your orders and deliver your digital downloads
  • Provide customer support and respond to your messages
  • Send order confirmations and, if you opt in, marketing emails
  • Maintain your account and order history
  • Operate, secure, and improve our website
  • Meet legal and tax obligations

Cookies & Analytics

We use cookies to keep your cart and account working and to understand how the site is used. We use Google Analytics (via Google Site Kit) to measure traffic and improve the shop; Google may set its own cookies and process data per its own privacy policy. You can control or block cookies in your browser settings, though some features may not work without them.

Payments

Payments are handled by our third-party payment provider. Your full payment-card details are entered directly with that provider and are not stored on our servers. We receive only the information needed to confirm and fulfill your order.

Email & Marketing

We only send marketing emails to people who have asked to receive them. Every email includes an unsubscribe link, and you can opt out at any time.

How We Share Information

We do not sell your personal information. We share it only with the service providers that help us run the shop — payment processing, email delivery, analytics, and hosting — and only as needed to provide those services, or when required by law.

Data Retention

We keep your information for as long as your account is active or as needed to provide our services, comply with legal and tax requirements, resolve disputes, and enforce our agreements.

Your Rights & Choices

You may request to access, correct, or delete the personal information we hold about you, or ask us to stop sending marketing emails. To make a request, reach us through our Contact page.

Children’s Privacy

Our shop is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under the age of 16.

Third-Party Links

Our site may link to other websites. We are not responsible for the privacy practices of those sites and encourage you to read their policies.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date above. Significant changes will be posted on this page.

Contact Us

Questions about this policy or your data? Please reach us through our Contact page.